Wins Appliances is an online store that sells home and office appliances across Kenya. Our website address is: https://winsappliances.co.ke. For inquiries, you can contact us on 0796561081.
When you interact with our website, we may collect:
When visitors leave comments or reviews, we collect the data shown in the form, as well as the visitor’s IP address and browser details to help detect spam.
An anonymized string created from your email address may be sent to the Gravatar service to check if you use it. After approval, your profile picture (if any) will be visible next to your comment.
If you upload product images or media, avoid uploading files with embedded location data (EXIF GPS). Other visitors could download and extract such data from the files.
We use cookies to enhance your browsing and shopping experience. For example:
You may disable cookies in your browser settings, but some features of the site may not function properly.
Our website may include embedded content (e.g. videos, images, or product demos) from other websites. These third-party sites may collect data about you, use cookies, and track your interaction with the embedded content as if you visited their website directly.
We do not sell or rent your personal data.
Your data may be shared with trusted third parties such as payment processors, delivery/courier services, or fraud-prevention providers—but only as necessary to complete your order.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment or review, it is retained indefinitely.
For registered customers, we store account information in your user profile. You can edit or delete most of this information at any time (except username).
Order history and related records are retained as required for accounting, tax, and legal compliance.
You have the right to request an export of the personal data we hold about you.
You can request correction or deletion of your data, except where we are legally required to retain it (e.g., for tax or dispute resolution).
You can opt out of marketing emails or SMS communication at any time.
To exercise these rights, please contact us via 0796561081 or through the contact form on our website.
We implement technical and organizational measures to protect your personal data against unauthorized access, misuse, or loss. However, please note that no method of transmission over the internet is 100% secure.
Visitor comments and form submissions may be checked through automated spam detection and fraud-prevention services.
We may update this Privacy Policy & Terms from time to time. Any changes will be posted on this page with the updated date. Continued use of the website means you accept these changes.
Last updated: September 2025
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